10 Reasons Why You Might Not Have Preventive Maintenance…
vs.
10 Reasons Why You Should Have Preventive Maintenance

1. THE COST OF PREVENTIVE MAINTENANCE IS TOO HIGH

What about the cost of repair? In evaluating the real cost of a maintenance agreement, consider what the cost would be without it. A maintenance agreement is a controlled expense. Experience has shown that preventive maintenance saves money and directly improves departmental budgets and early profits.

2. TROUBLE WITH A PAST MAINTENANCE AGREEMENT?

We will provide you with the name and number of our Service Manager and Sales Manager. If the need arises, you can relate any questions or problems directly to them. Customers’ opinions and suggestions are solicited regularly through our Customer Feedback System.

3. OUR COMPANY’S POLICY PROHIBITS THE PURCHASE OF MAINTENANCE AGREEMENTS.

That’s unfortunate. Such a policy is hampering profit improvement through expense reduction. Steven Enterprises Inc. will show you in writing the savings available through preventive maintenance. Take these figures directly to your manager and discuss the potential for increased profit. Unexpected expenses occur every time there is an emergency service call and funds must always be found to pay for this service. Steven Enterprises Inc. will put you on a per call billed agreement payable each time a service call is made, similar to your current procedure. The difference is the savings you will realize through payments budgeted over a period of time rather than one large outlay, and the convenience of preventive maintenance rather than the disruption of an emergency service call. Controlling expenses and adding profit dollars to the bottom line through preventative maintenance is critical to the success of your business.

4. OUR MACHINE IS RUNNING FINE. THERE IS NO NEED TO SERVICE

We all know that no machine is maintenance-free, but the right time to begin a preventative maintenance program is when your machine is running well. You pick the time to service your machine. Consider the costs of production slowdowns and downtime, and the parts and labor expenses that may result. All of these can be reduced through programmed preventive maintenance. Take the necessary steps now and keep your machine up and running.

5. WE MAINTAIN THE MACHINE OURSELVES

Steven Enterprises Inc. favors daily maintenance by the operator, which helps your machine run more efficiently. But, when it comes to the complex electronic and mechanical systems in a unit, only a CERTIFIED TECHNICIAN has the expertise, service data and tools to do the job safely and efficiently. Keep in mind that self-service is not free; you are paying your technician. Moreover, your technician will not have the skills needed to fine-tune your machine for optimum production performance, nor the experience to perform preventive service that will reduce future parts replacement and service needs. Your technician may not be able to recognize operational deficiencies that would be obvious to one of our experienced service technicians. This could result in major service costs at some future time. Steven Enterprises Inc. encourages you to perform all routine maintenance on the exterior of your machine. When it comes to anything else, you need an expert!

6. THERE’S NO MONEY IN OUR BUDGET FOR A MAINTENANCE AGREEMENT

Before you convince yourself that there is no room for preventive maintenance in your budget, ask yourself how you will pay for an unexpected emergency service call. Steven Enterprises Inc. can put you on a per call billed agreement, paid each time a service call is made. This way you can enjoy the advantages of programmed preventive maintenance without feeling the effects of a large, unbudgeted billing for the entire year.

7. THE SERVICE OFFERED BY A LOCAL COMPANY IS CHEAPER

Their hourly rate may be less than ours, but your overall service costs will probably be higher. Many independent service companies are not qualified to service your machine. They lack the expertise, service data, parts and tools to do the job safely and efficiently. Our service technicians have a thorough knowledge of the entire machine. Steven Enterprises Inc. provides complete, broad-based training for each service technician.

The formal training program includes hands-on skill building in Steven Enterprises fully equipped training center. We recognize the technician’s skill level through a formal certification program. This is not a rubber stamp. Upon successful completion of each course, the service technician receives a certificate noting the achievement. Our service technicians are kept up-to-date on the latest technical data necessary to maximize your machine’s performance. We know just what to do so we do it faster! Steven Enterprises Inc. service is less expensive overall.

8. IT’S TOO LATE. THIS SERVICE CALL HAS COST ME TOO MUCH

It is frustrating to learn that preventive maintenance could have saved you an expensive emergency service call. But if you authorize the purchase of a maintenance agreement at the time of the emergency call, Steven Enterprises Inc. can offer you extra savings by counting part of the emergency call as the first inspection call of the maintenance agreement. This means extra savings to you on preventive maintenance over the subsequent 12 month period.

9. I DON’T NEED PREVENTIVE MAINTENANCE NOW; MY MACHINE IS STILL UNDER WARRANTY

Read your equipment warranty carefully. It is unlikely that it provides for routine maintenance such as adjustments and lubrication needed during the period of the warranty that will extend the life cycle of your machine. Manufacturers guarantee products against defects that may require parts replacement or service, but problems that occur due to normal use of the machine, are your responsibility whether or not the machine is under warranty. Customers may find that they can jeopardize their warranty coverage by failing to have preventive maintenance performed by a qualified service technician during the warranty period. To protect your investment, put a Steven Enterprises Inc. Preventive Maintenance Plan into effect the day that the machine is installed!

10. MY SERVICE COSTS FOR THE PAST YEAR ARE LOWER THAN THE PROPOSED AGREEMENT

Your service call costs from the previous year may be lower, but the money was spent only to repair the problem at hand. It is less likely that little or no time was spent in preventing a future malfunction. The concept and purpose of Preventive Maintenance is to prevent problems from occurring unexpectedly. Have you also considered how much each period of downtime really costs in lost revenue? With a Preventive Maintenance Agreement, your service is scheduled around your peak workload periods.

promotions

Latest Promotions

Take advantage of our promotions!

See our Promotions